Gotomeeting Dmg File

The GoTo Opener.dmg file will download onto your computer. Depending on your browser, click the file to download as follows. If you've downloaded this file before, some or all of the next steps will be skipped. In this case, you can go straight to joining or starting a. To complete the GoTo Opener.dmg file download, double-click the GoTo Opener app in the window and then Open. Select the 'Don't warn me when opening applications on this disk image' check box to avoid being prompted with the dialog again. Download GoToMeeting Now, Install on Windows or Mac. Click the Download button to get started.

• Gotomeeting Dmg File Download
• Gotomeeting Dmg File Format

HELP FILE

Join Help via Web Browsers

When you use a web browser to join a support session from your desktop, the instructions and experience can vary, depending on whether you have previously installed the GoToAssist Opener 'helper' application. For more information, please see the GoToAssist Remote Support Customer Quick Start Guides for Windows and Mac.

Topics in this article:

About the installation package

The installation package includes the following components:

• GoToAssist Customer desktop application
  This is the main software that customers use to join support sessions. Learn more.

• GoTo Opener application
  This 'helper' application downloads as the GoToAssist Opener.exe (Windows) or GoTo Opener.dmg (Mac), then installs as the GoTo Opener application. This application is required to install and launch the GoToAssist Customer desktop application. It must be installed on the computer, even if the Customer desktop application is already installed.

  Note: If you remove the GoTo Opener application at a later time, you'll need to go through the entire download process again. We don't recommend that customers do this if they frequently join support sessions, as they will lose the benefit of faster join times.

1. • If the GoTo Opener application is not installed (either first time joining or it was previously removed), then the GoToAssist Opener.exe or GoTo Opener.dmg file will automatically start downloading. Continue to Step #2.
   • If the GoTo Opener application is already installed, then the web browser will automatically start the GoTo Opener app, which will then launch the GoToAssist Customer application (or install it again, if needed). You can skip Step #2 and continue to Step #3.
2. If the GoTo Opener application is not already installed, the GoToAssist Opener.exe or GoTo Opener.dmg file will automatically begin downloading. Depending on which web browser you are running, you can complete the download as follows:

Google Chrome

Windows

1. When the download finishes, click GoToAssist Corporate Opener.exe at the bottom of the page, then Open (or click restart the download if needed).

1. If prompted by UAC, click Yes to continue. Then continue to Step #3.

Mac

1. When the download finishes, click GoTo Opener.dmg at the bottom of the page to open the file (you may need to refresh the page and/or click download & run GoToAssist to re-start the download).

1. In the downloads folder, the GoTo Opener application will then be downloaded from the GoTo Opener.dmg file. Double-click the GoTo Opener application to launch it, then click Open when prompted by the web browser. Then continue to Step #3.

Mozilla Firefox

Topics in this article:

About the installation package

The installation package includes the following components:

• GoToAssist Customer desktop application
  This is the main software that customers use to join support sessions. Learn more.

• GoTo Opener application
  This 'helper' application downloads as the GoToAssist Opener.exe (Windows) or GoTo Opener.dmg (Mac), then installs as the GoTo Opener application. This application is required to install and launch the GoToAssist Customer desktop application. It must be installed on the computer, even if the Customer desktop application is already installed.

  Note: If you remove the GoTo Opener application at a later time, you'll need to go through the entire download process again. We don't recommend that customers do this if they frequently join support sessions, as they will lose the benefit of faster join times.

1. • If the GoTo Opener application is not installed (either first time joining or it was previously removed), then the GoToAssist Opener.exe or GoTo Opener.dmg file will automatically start downloading. Continue to Step #2.
   • If the GoTo Opener application is already installed, then the web browser will automatically start the GoTo Opener app, which will then launch the GoToAssist Customer application (or install it again, if needed). You can skip Step #2 and continue to Step #3.
2. If the GoTo Opener application is not already installed, the GoToAssist Opener.exe or GoTo Opener.dmg file will automatically begin downloading. Depending on which web browser you are running, you can complete the download as follows:

Google Chrome

Windows

1. When the download finishes, click GoToAssist Corporate Opener.exe at the bottom of the page, then Open (or click restart the download if needed).

1. If prompted by UAC, click Yes to continue. Then continue to Step #3.

Mac

1. When the download finishes, click GoTo Opener.dmg at the bottom of the page to open the file (you may need to refresh the page and/or click download & run GoToAssist to re-start the download).

1. In the downloads folder, the GoTo Opener application will then be downloaded from the GoTo Opener.dmg file. Double-click the GoTo Opener application to launch it, then click Open when prompted by the web browser. Then continue to Step #3.

Mozilla Firefox

Windows

1. Click Save File when prompted (or click restart the download in the browser window if needed).

1. Click the Downloads icon in the toolbar and select the 'GoToAssist Opener.exe' file. Click Run when prompted. Then continue to Step #3.

Mac

1. Click Save File when prompted, then click OK (click restart the download in the browser window if needed).

1. Click the Downloads icon in the toolbar, and then select the 'GoTo Opener.dmg' file.

1. Double-click the GoTo Opener application to launch it, then click Open when prompted by the web browser. Then continue to Step #3.

Microsoft Edge

Windows Only

1. Click Save when prompted.
2. Click Run, then continue to Step #3.

Internet Explorer

Windows Only

1. Click Run when prompted, then continue to Step #3.

1. The GoTo Opener application will be automatically installed (Windows users - click Yes if prompted by User Account Control), then the GoToAssist Customer application will launch and prompt you to join the support session.

   Note: If you remove the GoTo Opener application at a later time, you'll need to go through the entire download process again. We don't recommend that you do this if you frequently join support sessions, as you will lose the benefit of faster join times.

• Windows users click Yes to join the session.

• Mac users click Join Session when prompted.

Related

HELP FILE

How do I install GoToMeeting on a Mac?

Gotomeeting Dmg File Download

Installing the GoToMeeting desktop app onto your computer allows you to get the most out of your meeting. When you start or join a meeting from the desktop app, the GoToMeeting software download will begin automatically.

About the installation package

• GoToMeeting desktop app – This is the main app that you use to join and start meetings.
• GoTo Opener – This is the 'helper' application that launches you into active meetings.

Download the desktop app

1. Make sure you are on a supported operating system by checking your system's compatibility automatically or viewing the system requirements.
2. Click the Download button to get started.
3. The GoTo Opener.dmg file will download onto your computer. Depending on your browser, click the file to download as follows. If you've downloaded this file before, some or all of the next steps will be skipped. In this case, you can go straight to joining or starting a meeting from the desktop app.
   • Google Chrome – Click GoTo Opener.dmg in the lower download toolbar.
     
   • Mozilla Firefox – Make sure 'Open with' is selected and click OK.
     
   • Apple Safari – Click the Download icon in the upper toolbar and double-click GoTo Opener.dmg in the drop-down list.
     
4. To complete the GoTo Opener.dmg file download, double-click the GoTo Opener app in the window and then Open. Select the 'Don't warn me when opening applications on this disk image' check box to avoid being prompted with the dialog again.
   
5. The GoTo Opener will automatically launch and open the GoToMeeting Suite, which means you've successfully installed the desktop app!
   • To join someone else's meeting, enter the meeting ID or meeting room name and click Join.
   • To log in to your organizer account and manage your meetings, click Meet Now, Schedule Meeting, or My Meetings. This will prompt the Sign In window.

Join or start your first meeting from the desktop app

1. Launch the GoToMeeting desktop application.
2. Join or start a meeting from the GoToMeeting Suite.
   • To join someone else's meeting, enter the meeting ID or meeting page name and click Join.
   • To start your own meeting as the organizer, click Meet Now to start an instant meeting or My Meetings to start a previously scheduled meeting. If prompted, sign in to your account.
3. Depending on the web browser you're running, complete the permission prompt as follows.
   • Google Chrome – Click Open GoTo Opener. Select the 'Remember my choice for GoToOpener links' check box to avoid being prompted by the dialog again.
   • Mozilla Firefox – Click OK. Select the 'Remember my choice for GoTo Opener links' check box to avoid being prompted by the dialog again.
4. When prompted, click Open.
5. You'll be launched into your meeting!

Gotomeeting Dmg File Format

• Download GoToMeeting Now
  
• How do I install GoToMeeting on Windows?
  
• Install via MSI (Windows)
  
• Install via DMG (Mac)
  
• Installation Guide for MSI (Windows)
  
• How do I uninstall GoToMeeting?
  
• How do I automatically install updates?
  
• How can I get more help with downloading GoToMeeting?
  
• Are there installation tips for Mozilla Firefox? (Windows)
  
• Installation Tips for Mozilla Firefox (Mac)
  
• Installation Tips for Internet Explorer (Windows)
  
• Installation Tips for Google Chrome (Mac)
  
• Installation Tips for Google Chrome (Windows)
  
• Installation Tips for Safari (Mac)